We gladly accept returns and exchanges of new unworn items.

We want you to love your Lotus Tribe Clothing, if for any reason you decide it isn't right for you, we accept returns on new unworn items for exchange or refund. *Items cannot be returned if they have been worn, washed, are not in its original condition. Underwear and discontinued items are not eligible for return or exchange.

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is also responsible for any loss in value.

Exchanges will be shipped free of charge.

How to initiate a return :

1. Reach out to us within 7 days of delivery by email at lotustribeclothing@gmail.com Please include your order number and the items you wish to return.

2. You will receive a reply by email with the address and Return Authorization number.

3. Dispatch items back within 14 days of delivery
    Include the RA# on the package. Use original packaging if possible.  

4. Once receive and processed we can ship and exchange or issue a refund, whichever you prefer. 
*If your return is not in the same condition we sent it to you, for example it has been worn, washed, is wadded up, has deodorant marks, pet hair, odors etc. then no refund will be issued. Please be kind enough to return it neatly folded and completely clean, they way we sent it to you. 

 

Questions? Email us and we will be happy to help.
LotusTribeClothing@gmail.com